Job Description / Duties

· Coordinate care for patients and their partners receiving treatment in IVF, IUI, FET, oncology banking, and donor and surrogacy
· Communicates, counsels, educates, and supports fertility patients throughout their program.
· Provides education to individual patients re: protocols, medications, consents, and payment schedules.
· Schedules all aspects of fertility treatments by liaising between the patients and other applicable areas within the clinic.
· Assists patients in understanding the emotional and medical implications of fertility treatment.
· Accurately dispenses medications.
· Collaborate with other nursing staff to ensure weekend coverage for cycle monitoring.
· Collaborates with other nursing staff to ensure nightly coverage of the cycle monitoring helpline during the specified hours.
· Monitors patient’s recovery after an egg retrieval as required.

Satellite position additional duties:
• Perform phlebotomy
• Process blood samples
• Collaborate and coordinate with main clinic

Qualifications / Required Skills

Musts:
· Bachelor of Science in Nursing or Diploma in Practical Nursing.
· Current CPR/BLS.
· Recent experience in IV/venipuncture
· Active standing with the CNO and RNAO and have LAP or willing to obtain.

Preferred:
· Training and/or experience in the field of infertility and/or Woman’s Health
· Current Advanced Cardiac Life Support (ACLS) certification (or willing to obtain)
· Excellent computer skills, comfortable with working with an EMR

The Successful Candidate Will Have:
· Exceptional customer service and interpersonal skills
· Critical thinking, problem-solving, and decision-making skills
· Strong organizational skills & attention to detail
· Ability to be a team player who can work independently and be self-motivated
· Ability to successfully multi-task
· A strong work ethic and a positive attitude toward changes and new challenges
· Knowledge about providing a safe and inclusive environment to gender and sexually diverse people (2SLGBTQIA+)

Additional Information

Hours are 7:00 am – 3:00 pm (or as required) Monday- Friday.
Weekend work and evening Cycle Monitoring Help Phone Line on a rotation basis.

Job Type: Full-time

Benefits:
Company events
Health and Dental benefits
Employee assistance program
Paid time off
Competitive pay structure

Contact Information

rebeccar@markhamfertility.com

Employer Profile

Markham Fertility Centre is more than a medical facility; we are dedicated to making dreams come true. For over three decades we have been at the forefront of groundbreaking, ethical, and scientifically advanced assisted reproduction. Our commitment to helping over 12,000 families realize their dreams of parenthood sets us apart. We take immense pride in our dedication to quality, safety, and excellence. Markham Fertility Centre was among the first clinics in Canada to earn accreditation and we continue to uphold these rigorous standards. Quality isn't just a goal, it's our way of life. We go beyond the expected by providing on-site genetic counseling as a standard of care for all our patients. This holistic approach ensures that every individual receives the guidance they need for their journey. We also stand as the sole clinic in Ontario offering anesthesiology-assisted egg retrievals, enabling us to care for even the most medically complex patients. Our commitment to innovation is paramount.

We foster an inclusive and collaborative team environment. We believe that growth and development should be accessible to all, and we encourage our team members to flourish alongside our clinic. We are unwavering in our pursuit of excellence throughout the reproductive journey for all. Our mission is to provide compassionate, innovative, and ethical care to help individuals and families realize their dreams of parenthood. Join us at Markham Fertility Centre, where we don't just change lives; we make dreams come true.